About Us
Frequently Asked Questions
Yes, we provide free standard shipping (Packet: up to 1-2 weeks) on all orders £80 or over. For orders under £80, our standard shipping fee rates will apply, which will be shown at checkout.
We do not offer returns due to the nature of our products.
Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Contact us on: haneulhaneulbeauty@outlook.com
Yes, we will offer custom discount codes to loyal customers. We value each and every one of our customers and we will show it by rewarding them with custom codes.
To qualify for a custom code discount, you will have to have spent a certain amount with us or have placed a certain amount of orders with us.
1.Order processing time: up to 2 business days (Excluding bank & public holidays & Depending on the product and other issue, it may take longer)
2.Estimated delivery time (including order processing time).
     2-1.Express: 3-5 business days
     2-2.K-Packet: 2-3 weeks